Front Desk Executive Visionaire Technology Group / Arrive Systems2017 - 2019
• Serve as first point of contact for potential and existing customers, visitors and on up to 49 employees, with facilitating activities that enable full functionality of the front office.
• Organize strategic business and vacation travels, including visa processing, expenses record keeping/auditing, for various countries.
• Arrange, coordinate and supervise facility management and vehicles maintenance and supply. Formulate daily and monthly attendance tracking among employees with allocated offices in 3 countries.
• Support other departments ( HR & Accounts ) in compiling market research for entering new market and the process of hiring new employees, preparing reports for the required documents from the vendors.
Service Help Desk CoordinatorVisionaire Technology Group / Arrive Systems2018-2019
• Administer the life-cycle of all help desk tickets, for two companies, with overseeing and direct involvement in the process of resolving the complaints/completing the requests for more than 5000tickets.
• Plan and support daily work activities for 3-5 employees, with focus on the priority of the tasks and highest utilization of all available resources.
• Assist in enhancement of help desk software , warehouse stock records auditing and data entry; and product registration.
EMS Assistant TrainerVisionaire Technology Group / Mi.Bo EMS Company2019 - 2019
• Deployed to India for 3 months as an assistant trainer responsible for product demonstration, educating and providing trial sessions for the clients.
• Actively collaborate with the training and testing team for wider functions and enhancement of the training programs, software and products by providing testing evaluations and providing accurate test reports.
• Able to provide the stocks inventory as required, responsible for ensuring the maintenance and cleaning protocol of the products as adhered at all times.
Highschool DiplomaNicolas L Galvez Memorial National Highschool05/04/2011