Ingrid Cultivo

Ingrid Cultivo

Human Resource Manager
Work experience
  • Human Resource ManagerFIVE Holdings Group
    From 29-Oct-2014 till 10-Nov-2019

    ▪ Establish the foundation elements of the HR infrastructure of the FIVE Group
    ▪ Implement the duly established HR policies and procedures and ensure awareness/compliance of all employees
    ▪ Manage the pre-opening of FIVE’s hospitality properties (FIVE Palm Jumeirah & FIVE Jumeirah Village) and
    independent specialty restaurants (Maiden Shanghai Restaurant, Praia Restaurant, and Secret Room Night Club)
    while maintaining minimal payroll cost.
    ▪ Manage human resources activities and employee relations across the group catering to 1,500 full-time colleagues
    and being sensitive to cross-cultural issues.
    ▪ Determine, implement, monitor, review and evaluate human resource management strategies in collaboration
    with the Senior Management Team to meet the group objectives & business needs in each business vertical.
    ▪ Manage recruitment activities and appropriate selection process in coordination with concerned function heads
    to promote equal employment opportunity.
    ▪ Develop and implement performance management systems to plan, evaluate and improve individual and team
    performance that will drive FIVE’s business performance.
    ▪ Manage activities related to compensation, benefit and promotions in coordination with concerned function
    heads and in line with FIVE’s HR policies.
    ▪ Manage the process of orientation, induction, and other training and development programs and initiatives.
    ▪ Manage government relations activities and ensure compliance with related statutory requirements.
    ▪ Manage FIVE’s administrative and office support services.

  • Assistant Manager - Human ResourcesInternational Modern Hospital
    From 14-May-2007 till 10-Oct-2014

    ▪ Act as the Head of HR and manage the overall human resources administration and strategies as per Joint
    Commission International Accreditation (JCIA) requirement/standards
    ▪ Design and implement HR Policies & Procedures in accordance to the Hospital Policy and UAE Labour Laws
    ▪ Provide Human Resource services to 450 full-time employees and 50 Visiting International and Local Community
    Based Physicians
    ▪ Lead the triennial JCIA Survey for Staff Qualifications and Education (SQE) Chapter
    ▪ Facilitate Performance Management System and promote further training and development
    ▪ Prepare, monitor, and present Key Performance Indicators (KPI) to the Hospital Board regularly
    ▪ Construct and update Organizational Charts and Process Maps
    ▪ Responsible for Recruitment and the process of Selection
    ▪ Monitor the appointment/employment procedures of the selected candidates (Credentialing, Employment
    Contracts, Induction and General Orientation, etc.
    ▪ Ensure compliance to various Government regulations (e.g. Dubai Health Authority, UAE Ministry of Health, UAE
    Ministry of Labour, and Dubai Immigration)
    ▪ Prepare and coordinate with the finance department the staff benefits and compensation such as the Monthly
    payroll, Overtime Payment, Leave Salary and End of Service Benefits
    ▪ Monitor the safekeeping of original passports, medical license, work permits and other important documents
    ▪ Ensure HRIS database is up to date
    ▪ Administrator in maintaining the Time Attendance System
    ▪ Ensure confidentiality of documents / information

Education
  • Master of Strategic Human Resource ManagementUniversity of Wollongong in Dubai
    16/08/2016
  • Bachelor of Science in PsychologyDe La Salle Lipa
    30/03/2007