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Demand Planner

Dubai - United Arab Emirates
negotiable Expires in 6 months


To own and administrate local company sales forecasting and demand management for their respective categories across Gulf markets.


Main Accountabilities:


  1. Base Demand Plan


  • Identify the right historical sales horizon to use for the baseline generation
  • Clean the historical sales data from any outliers
  • Identify the most appropriate statistical forecasting algorithm and models that should be used
  • Generate the baseline using the model selected and adjust where necessary
  • Communicate the generated baselines to relevant stakeholders


  1. New Product Demand (NPD) Plan
  • Analyse the NPD bottoms up volumes provided by the Sales & Marketing team by using like model and scenario planning techniques 
  • Challenge the NPD volumes (if required) then incorporate them in the demand plan
  • Work closely with Supply Chain and Category teams to ensure landing the NPD OTIF in all markets
  • Monitor the NPD performance for the first 3 months and highlight the need to amend forward forecast to the Category team


  1. Facilitate the Demand Planning Process:


  • Own the forecast in any of the S&OP meetings (monthly cycle) and in the weekly operational meetings
  • Build the activities (that are over and above the baselines) provided by the Sales & Marketing teams
  • Maintain an assumptions tracker that would be used to evaluate the performance of the activity and challenge volumes going forward
  • Present the exceptions in the activity meeting and facilitate the process of reaching consensus on the final agreed unconstrained demand
  • Minute all the forecast changes that take place in any forum to ensure all stakeholders are aligned
  • Upload agreed unconstrainted demand in APO, ensuring Master Data related to each product is maintained on system to ensure accurate data flow
  • Send finance a constrained plan basis the demand and supply reconciliation output


  1. Communication with Extended Supply Chain


  • Communicate the most updated demand plan with the relevant Supply Planning and Customer Service teams
  • Work with Customer Service team to ensure stocks availability in all markets and to develop scenarios to mitigate supply gaps (if any) through demand adjustments
  • Ensure the promotional plans are aligned with the Promotions team


  1. Continuous Improvement


  • Analyse forecast accuracy and bias to identify and implement process enhancements to improve these KPI’s
  • Present the KPI’s to the Category team in order to find ways to improve them
  • Champion the development of changes to current processes
  • Coach the Category team on forecasting techniques to facilitate discussions while simultaneously improving KPIs


Key Competencies (Max 5):


  • Analytical and critical thinking
  • Adaptable to changes in a fast-pasted environment
  • Challenger to the status quo
  • Bias for action and proactivity
  • Excellent communication skills


Relevant Experience:


  • Industrial Engineering (preferred) or engineering degree, Business graduates with statistical courses, Supply Chain specialized degree.
  • Fresh graduate or maximum three years of experience
  • Proficient in MS Office (knowledge of SAP, APO and R-studio is a plus)
  • CPIM or CSCP certification is a plus
Dubai, United Arab Emirates